Frequently Asked Questions
Answers to all your questions about ab356
From deposit methods to bonus terms, cricket betting, and account security — find clear and straightforward answers to all your questions about ab356 in one place.
ab356 FAQ — Complete Guide
At ab356, we believe every player makes better decisions with the right information. On this page, we have organized the most frequently asked questions into four sections — how to deposit money, welcome bonus terms, cricket betting details, and tips for staying safe online. If you cannot find your question, reach out via our 24/7 live chat support — we are always ready to help.
How to Deposit Money
ab356 currently supports five deposit methods — bKash, Nagad, Rocket, Upay and bank transfer. For bank transfer, you can use major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, or Islami Bank. The minimum deposit across all methods is just ৳300.
Log in to your account, go to the Cashier or Deposit page, and select bKash as your method. Send the payment from your bKash app to the merchant number shown on screen, then submit the transaction ID. Once you deposit a minimum of ৳300, the balance will be added to your account.
With Nagad and all other mobile banking methods, the balance is usually credited within a few minutes. If more than 15 minutes have passed after sending the correct amount, contact live chat support right away with your transaction ID — our team will verify and resolve it quickly.
ab356 does not charge any service fee on deposits. However, your mobile banking provider (such as bKash or Nagad) or bank may deduct their own transaction charges — please check the terms of the relevant service. Make sure you deposit a minimum of ৳300.
First, note down the transaction ID and the amount you sent. Then refresh the page and wait a few minutes. If the issue persists, contact live chat with the transaction ID — our support team is active 24 hours a day and will verify and correct your balance quickly.
Welcome Bonus
Simply open an account for the first time and deposit a minimum of ৳300 to automatically receive a 200% welcome bonus — up to ৳10,000. For example, if you deposit ৳1,000, your bonus will be ৳2,000 and your total balance will be ৳3,000. No separate code is needed.
The wagering requirement is 20x — and it is calculated on the bonus amount only, not the deposit. For example, if you receive a ৳2,000 bonus, you will need to place a total of ৳40,000 (2,000 × 20) in bets before the bonus can be withdrawn.
Slot games, fishing games, and most casino games generally count toward wagering. Some games may have a different contribution rate — for example, live casino or sports betting may count partially. Check the bonus terms on the Cashier page or contact live chat support for accurate details.
No, the welcome bonus is available once per player. If the same person attempts to claim the bonus by opening a new account, it will be treated as bonus abuse and both accounts may be suspended. Please play by fair play rules.
Yes, the bonus can be cancelled — however, any winnings earned from that bonus will also be cancelled. To request a bonus cancellation, contact support via live chat or email. It is advisable to read the terms carefully before accepting a bonus.
Cricket Betting
Popular cricket markets at ab356 include match winner, innings runs, toss winner, top run scorer, top wicket taker, runs in a specific over (such as powerplay runs), and live in-play betting. T20 format typically offers the widest range of markets.
Decimal odds represent the multiplier for your total return — including your stake. For example, if the odds are 2.50 and you bet ৳1,000, your total return if you win will be ৳2,500 (profit of ৳1,500). Higher odds mean a comparatively lower chance of winning but a higher potential profit.
If a match is fully abandoned (No Result), bets are generally voided and the staked amount is refunded. If the result is determined by the Duckworth-Lewis-Stern (DLS) method, that result is treated as final. You can find detailed rules in ab356's terms and conditions.
Yes, ab356 offers betting on the Bangladesh Premier League (BPL), IPL, T20 World Cup, and other international cricket matches. For example, you can place match winner or high-low run bets on international matches such as Bangladesh vs India. The list of available matches can be found in the Sports section of the site.
Stay Safe
Always check that the address bar in your browser shows ab356.lat, and treat any URL with a slight spelling difference (such as "ab356.com" or "ab-356.lat") as a fake site. The real site will display an HTTPS padlock icon. Instead of clicking unfamiliar links sent via social media or messages, type the address directly into your browser.
Never. No ab356 staff member will ever ask for your OTP, password, bKash PIN, or Nagad PIN by phone, chat, or email. If anyone asks for this information, stop all contact immediately and notify our support — this is a fraud attempt.
Yes, ab356 uses SSL (Secure Sockets Layer) encryption technology — which keeps your personal information, payment data, and login details secure. You can confirm this by checking for HTTPS and the lock icon in the site's URL. Further details are available in our privacy policy.
Use a password of at least 12 characters that combines upper and lowercase letters, numbers, and special characters (such as @, #, !). Avoid simple passwords like your name, date of birth, or "12345". Do not use this password on any other site.
If you see unfamiliar transactions, logins, or changes in your account, immediately change your password and contact ab356 via live chat or at [email protected]. Our support team will verify the account and, if necessary, temporarily lock it to ensure security.
Have more questions? We are always here.
Chat in Bengali with ab356's 24/7 live chat support or send us an email — get quick help with any issue.
Email: [email protected]